A list containing the majority of Citrix Workspace app for Windows formerly Receiver for Windows support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies. The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments.

Links may also expire or change so if you find broken links, please again let me know. There is a search box that you can use if looking for a specific fault.

For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter. This is by design. Avoid using a suffix of the currently published desktop name. If the user account does not, delete the Citrix key and then restart Receiver. The key should be recreated with the appropriate permissions.

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citrix workspace unable to connect to the server ssl error 47

Citrix Receiver for Windows 4. On second logon, it works. The desktop folder is missing from the default user's profile. Once added, Self Service works. Create registry strings to suppress Self Service refresh. Receiver for Windows 4.

How to fix Security Certificate errors on Websites in Windows 10 [3 Simple Methods]

You must change your custom hotkey to a different combination by editing the client machine registry. Upgrade to Receiver for Windows 4. It is required that you test the value in your environment to determine which value works best. It is recommended to start with 16ms but if you notice performance issues then you can increase or decrease the value. Hi George, just seen you linked my discussions entry about Outlook loses Focus.

Are you aware of this issue? Notify me of follow-up comments by email. Notify me of new posts by email. Tags: citrixfixesreceiver for windowsworkspace app.

citrix workspace unable to connect to the server ssl error 47

George Spiers July 20, No just tracking that discussion in case it may benefit the wider community. Steven January 16, Rukmani December 9, Leave a Reply Cancel reply.Citrix has identified a behavior with Receiver for Windows 4. The following table covers the NetScaler builds which are affected.

citrix workspace unable to connect to the server ssl error 47

If you are using any of the above mentioned builds, Citrix recommends to upgrade to the latest build in each respective release. For example if you are using Netscaler Receiver for Windows 4. CTX - Error: "You have not chosen to trust '' Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues.

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Customers who viewed this article also viewed. Release train Affected Builds Notes All NetScaler Was this page helpful? Thank you! Sorry to hear that. Please provide article feedback.

Citrix SSL Error 4: The Operation Completed Successfully

Article feedback You rated this page as You rated this page as. Please provide article feedback Feel free to give us additional feedback! What can we do to improve this page? Comment field is required. Name Name is required. Email Email address is required. Close Submit. Search Citrix Discussions. Get Additional Support.

Open a Case Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues.

Open a Case Online. Share this page.Search Member List Calendar Help. Thread Rating: 0 Vote s - 0 Average 1 2 3 4 5. Threaded Mode Linear Mode. One thing I noticed is the time seems to be 2 seconds slow compared to the domain time - could this be the issue or is there something else I am missing? Hi, the error you got is very unspecific and therefore not easy so resolve. Are you internal oder external and is a netscaler in use?

What if you use the windows client instead the rpitc?

Citrix Receiver - SSL Error When Connecting via NetScaler

Any certificate issues if you connect via webbrowser? Usually this is a problem with your certificate, certificate chain, root certifcate not trusted or a name resolution issue that indicates this problem. Regards DaWast. Thanks - glad to hear it is not easy this is external not on our network there is a netscaler yes windows does not have this issue externally get same SSL error connecting by browser I have followed all the steps on here to set the certs to trust but given that it fails in the browser too suggests the name resolution saw another error with that at times could be the root cause.

Do you get a certificate warning in the browser and if what dose it say? Could be a missing intermediate certificate on the certificate chain of the netscaler. Are you the admin of the netscaler too? Because i don't think you can fix this on your side. I am a mere technician playing with RPi out of curiosity, managed to get it working on ubuntu back in the day and that again was mozilla certs to copy and trust. I have copied and rehashed certs but I am sure I saw one or more fail Can you provide some more informations.

What version of RPiTC are you using? Do you have any certificate warnings accessing the web interface and before starting any app? The fail in the rehash could happened because of already present certificates.

RPi-TC v3 1. Im pretty sure that the issue is related to the Citrix farm configuration. I think you may have a problem with encryption cyphers missmatch. So maybe the netscaler and the receiver cant settle a cypher correctly and therefore the connection could not be established This could be because of miss or even wanted configuration. If you know how you can try to make a network tcpdump and check if there are any additional informations in the ssl handshake session.

The only way to resolve this issue is to uninstall Citrix Workspace App and reinstall Citrix Receiver. Duncan Wallace Junior Member. Posts: 4 Threads: 1 Joined: Apr Reputation: 0.Could not connect to server after upgrading Citrix Workspace App for Windows to version The other message names the Resource with the common message: Unknown client error 0.

Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues. Customers who viewed this article also viewed. No compatible cipher suite on the Gateway vServer.

Until the gateway is updated with compatible cipher suites, no connections will be successful from clients using CWA Was this page helpful? Thank you! Sorry to hear that. Please provide article feedback. Article feedback You rated this page as You rated this page as. Please provide article feedback Feel free to give us additional feedback! What can we do to improve this page?

Comment field is required. Name Name is required. Email Email address is required. Close Submit. Search Citrix Discussions.

Get Additional Support. Open a Case Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues.Compatibility : Windows 10, 8. To unlock all features and tools, a purchase is required.

This article contains information that shows you how to fix Ssl Error 47 An Unclassified Ssl Network Error both manually and automaticallyIn addition, this article will help you troubleshoot some common error messages related to Ssl Error 47 An Unclassified Ssl Network Error that you may receive. A Windows error is an error that happens when an unexpected condition occurs or when a desired operation has failed.

When you have an error in Windows -- whether it's Windows 7, Windows XP or Windows Vista -- it may be critical and cause your programs to freeze and crash or it may be seemingly harmless yet annoying. Left unchecked, your system will become increasingly unstable, run more slowly and crash more frequently. You may be left unable to run programs at all. The procedures necessary to correct Windows errors differ from one case to another. You could try a do it yourself or DIY method to fix Windows errors.

This requires that you research the exact error message that's listed on the error pop-up window. But what if it's a virus causing this Windows error? Or what if your search doesn't turn up any fixes? If you manage to find the fix, it's something best done by professional technicians or a professional Windows Repair program.

The recommended solution is to use the Reimage professional Windows system repair software which runs a deep scan of your Windows system, finds and automatically fixes system files and components that are causing those Windows errors. Reimage is the only program that has over 25, files in a repository and actually fixes your corrupted, malfunctioning and missing Windows software files.

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Run Reimage repair now to get a free PC report to see what PC problems you have and also get a free spyware and virus scan. Reimage increases performance, stops computer freezing and system crashes as well as improves overall PC stability. With regular use, Reimage will constantly refresh your operating system, which keeps your computer running at its best. Reimage is a fast, easy and safe solution to fixing Windows errors. The corrupted system files entries can be a real threat to the well being of your computer.

Bluescreens are typically caused by unsuspected software errors in device drivers. This requires that you research the exact error message that's listed on the Blue Screen. However, what if it's a virus causing the blue screen error? If you manage to find the fix, it's something best done by professional technicians or a professional PC Repair program. You can spend countless hours trying to figure out how to repair your Blue Screen error but wouldn't it save time to have an automatic program do it?

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One solution is to use the Reimage professional Windows system repair software which runs a deep scan of your Windows system, finds and automatically fixes system software problems that are causing those Blue Screens. In case you have an hardware problem the scan will detect it and inform you. Reimage also increases performance, stops computer freezing and system crashes as well as improves overall PC stability. With regular use, Reimage will constantly refresh your Operating System which will keep your computer running at its best.

Reimage is a fast, easy and safe solution to fixing Blue Screens and all other Windows errors. A DLL error is the most common Windows error. You've likely had a message pop up, at least once or twice, informing you that a DLL error has occurred. If you're like a lot of people, you probably shut your computer down and rebooted, hoping the problem had gone away.

Troubleshooting SSL Error 4 on Secure Gateway

But, what exactly is a DLL error, and how does it affect your computer? Essentially, a DLL file is a necessary component of a particular program or application. Without that DLL file, the program or application cannot run properly.Citrix SSL error 47 peer sent a handshake failure alert? One thing I noticed is the time seems to be 2 seconds slow compared to the domain time - could this be the issue or is there something else I am missing?

Are you internal oder external and is a netscaler in use?

citrix workspace unable to connect to the server ssl error 47

What if you use the windows client instead the rpitc? Any certificate issues if you connect via webbrowser? Usually this is a problem with your certificate, certificate chain, root certifcate not trusted or a name resolution issue that indicates this problem.

Could be a missing intermediate certificate on the certificate chain of the netscaler. Are you the admin of the netscaler too? Because i don't think you can fix this on your side. I have copied and rehashed certs but I am sure I saw one or more fail What version of RPiTC are you using?

Do you have any certificate warnings accessing the web interface and before starting any app?

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The fail in the rehash could happened because of already present certificates. I think you may have a problem with encryption cyphers missmatch. So maybe the netscaler and the receiver cant settle a cypher correctly and therefore the connection could not be established This could be because of miss or even wanted configuration. If you know how you can try to make a network tcpdump and check if there are any additional informations in the ssl handshake session.

The only way to resolve this issue is to uninstall Citrix Workspace App and reinstall Citrix Receiver.Citrix Workspace app is the new universal app for all workspace services, that will encompass all Citrix clients and app capabilities over time. This article is intended for use by System Administrators. Usually root certificate is present in the certificate bundle provided by your SSL service provider along with intermediate and server certificates. If an antivirus is installed on the client machine then ensure that the antivirus trusts the certificate.

This process pairs your client machines with the server machine, and is necessary if you do not use a certificate verified by a commercial SSL certificate provider.

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Most commercial certificate providers arrange to have their certificates pre-installed on machines through an agreement with the operating system creator Microsoft, Apple, and so on. Also ask the certificate authority to issue a new certificate that contains the following key usage value in addition to any other required values: Server Authentication 1.

If the Extended Key Usage field is not present in the certificate, the certificate might be considered valid. Some certificate authorities erroneously issue certificates that contain only the following key usage extensions that indicate support for Server-Gated Cryptography SGC :.

These extensions are intended as a signal to Netscape and Internet Explorer web browsers that they should negotiate bit encryption regardless of the normal capabilities of the client. They have no effect on the ICA client. When these two values are the only items listed in the Enhanced Key Usage field, the certificate is in violation of RFC and should be rejected by SSL clients seeking server authentication.

After you receive an updated certificate with the correct usage fields listed, replace the certificate on your NetScaler Gateway server using the MMC Certificates snap-in. Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues. Customers who viewed this article also viewed.

Symptoms or Error Citrix Gateway, formerly Citrix NetScaler Unified Gateway Citrix Workspace app is the new universal app for all workspace services, that will encompass all Citrix clients and app capabilities over time.

Try again later. Update to the Latest Receiver Version Upgrade to the latest version of Receiver to verify if this resolves the issue. If you are using SHA2 certificates then the older version of Receiver does not support these certificate. If this does not resolve the issue then proceed to the next section. Some certificate authorities erroneously issue certificates that contain only the following key usage extensions that indicate support for Server-Gated Cryptography SGC : Unknown Key Usage 2.

Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. It is your responsibility to take precautions to ensure that whatever Web site you use is free of viruses or other harmful items. Was this page helpful? Thank you!